PhotoAny
Refund Policy
How PhotoAny handles payment, subscription, credit, and refund requests for AI image generation and editing.
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Refund Policy
Payments are processed by the Merchant of Record shown at checkout and on your receipt. For billing issues, duplicate charges, failed generations, or refund requests, email support@photoany.com. We aim to provide an initial response within three business days.
Please include the email on your PhotoAny account, your order or receipt details, a description of the issue, and any relevant screenshots or task IDs. We review refund requests individually. Eligibility can depend on whether the digital service was delivered, the account activity, applicable law, and payment-provider requirements.
Credits are returned automatically when a paid image task fails after credits were consumed. You can cancel an active subscription from the Billing section of your PhotoAny account. Cancellation stops future renewal; you retain paid access through the current billing period. This policy does not limit rights that cannot be limited under applicable law or payment-provider protections.